For a commercial enterprise, no one is trying to trick someone into believing that the chatbot is a person. Some are AI-powered and some just directly respond to specific keywords with information. Some of them are for knowledge bases, troubleshooting, or to connect customers with products. An AI chatbot can do quite a lot to infuse itself with personality. At this point, you might be wondering why you’ve heard of chatbots with some negativity. A chatbot website can have a negative connotation, but that’s not something that’s connected with marketing. There is a famous saying in the business world that says that the customer is the actual boss. So you need to figure out how to reach out and appeal to your target customer base. #leadgeneration #chatbots #livechatbots https://t.co/977oA5M1y9...